All laptops and PCs sold have been given a comprehensive service including:
Internal Component Cleaning: Chemical cleaning of the motherboard, processor, and other internal parts to remove dust and debris
Thermal Management: Replacement of thermal paste on the motherboard and graphic card heat sink to prevent overheating
Fan Servicing: Cleaning the cooling fan to ensure smooth airflow and prevent sudden system shutdowns
Software Reinstallation: Reinstallation of the operating system to ensure the machine runs as a fresh, new device
Operating Software Update: Install all windows updates
Driver Update: All Devices Drivers updated
Hardware Functionality Tests: Rigorous testing of all components, including the keyboard, mouse, display, and charging ports, to ensure they are fully operational
BIOS/Firmware Update: Clearing of old passwords and updating to the latest BIOS/UEFI settings
Quality Inspection: Final inspection to ensure the machine meets our high standard
6 Month Warranty
What Is Covered
Defective Hardware Components: Failures of the motherboard, processor (CPU), RAM, or storage drives (SSD/HDD)
Keyboard, Trackpad, and Speakers: Internal malfunctions of these input/output components
Power Adapter and Port: Issues with the charger or the charging port not holding a charge, provided they have not been physically damaged
Labor and Repairs: The cost of fixing the machine
What Is NOT Covered (Exclusions)
Accidental Damage: Drops, cracked screens, spills, or liquid damage
Normal Wear and Tear: Gradual reduction in battery capacity, keyboard fading, or minor scratches
Software Issues: Viruses, malware, operating system corruption, or data loss
Neglect or Misuse: Damage caused by improper handling, such as leaving the laptop in extreme temperatures
Unauthorized Repairs: Any damage caused by attempts to open or fix the computer by someone not authorized by Woolton Computers
